Customer Support Center

Trial period

Please note that now, Jose Art Gallery is conducting Beta testing of the platform. In this regard, until the end of the Beta test, all Jose Art Gallery users enjoy the benefits of the Pro subscription completely free of charge.

Pro subscription is a paid service, however, Jose Art Gallery users can use the free trial period to get acquainted with all the benefits of the “Pro subscription” (the service is free for 7 days, you can use the trial period only 1 time).

In order to activate the trial period, you need to:
For the Jose Art Gallery website in a browser on a computer
  1. Click on the profile symbol in the upper right corner.
  2. Select “Pro subscription” from the dropdown menu.
  3. Click the "Try Trial" button and follow the instructions
For the Jose Art Gallery website in a browser on a mobile device
  1. Click “Profile” in the lower right corner.
  2. In the upper right corner, click on the symbol.
  3. Select “Pro subscription” from the drop-down menu.
  4. Click the "Try Trial" button and follow the instructions
After these steps, the benefits of the ‘Pro subscription” will be available to you. After 7 days, the Pro subscription will automatically terminate.
At the same time, those pictures that are uploaded over the limit for the Basic service package will be hidden for other users. When the “Pro subscription” is renewed, they will be available again.
To continue the subscription, repeat the steps described above and confirm the withdrawal of payment from the card you indicated. In the future, the fee for the renewal of the “Pro subscription” will be charged automatically on a monthly basis until it is canceled.