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How can I suspend or remove my account?

We can suspend or delete your account completely at the Jose Art Gallery.

To do this you send a request to our specialists via the online chat or to After receiving the request to suspend or delete your account, it will be done the soonest.

If YOU deactivate your account:

  • Deactivation of the account is possible for the period of up to 45 days;

  • You can reactivate your account at any time but not later than 45 days after deactivation;

  • Site visitors will not be able to see your public page and artworks in the '"Gallery of Works" or search you;

  • We store the information of your account for 45 days in case you wish to reactivate it.

If you remove your account:

  • We will execute the deletion of your account within several days after receiving your request. Deletion will be revoked if you enter the account at least once during the abovementioned period;

  • Access to the account (Artist's Private Online Office|Account, Gallery of Works) will be impossible after its deletion.